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Identifying Health Care Fraud
The number
of Health Care Fraud schemes is limited only by the imagination
of the criminal mind. As a consumer, however, you can help
us identify possible fraudulent situations by monitoring your
claims and Explanations of Benefits. If you see any of the
schemes listed below, or have any questions, please contact
our office as instructed in the "Reporting Fraud"
link.
False Claims
False claims can be created
by policy holders or medical care providers. The suspect deliberately
submits false information to an insurer to obtain reimbursement
on a claim or series of claims. False claims can include the
following:
- Billing for services not received.
- Misrepresentation of services. This usually
involves billing for a more complex procedure to receive higher
reimbursement.
- Misrepresentation of the service date(s).
This may be done to receive benefits for services rendered to
a patient during a period they were not covered.
- Misrepresentation of the patient's condition.
This usually involves billing a non-covered condition with a covered
diagnosis code.
- Misrepresentation of the charge for a service.
This can be accomplished by not reporting discounts given to the
patient, or by physically altering the charge on a claim to be
greater than what the provider actually charged.
- Misrepresentation of identity. The identity
of a patient or provider can be changed in this scheme. A patient's
identity may be misrepresented to cover services for a patient
without coverage under a person's name who does have coverage.
A provider's identity may be misrepresented to obtain or increase
benefits that may not have been available otherwise.
Falsifying Other Insurance Related
Information
- Applications for coverage.
The intentional omission or misrepresentation of information (including
previous medical treatment) on an application could be considered
fraudulent.
- Accident reports. This usually involves providing
false information to increase reimbursement under a contract's accident
benefit.
- Coordination of Benefits. This may involve withholding
information about another insurance coverage in an effort to obtain
duplicate payments.
Eligibility Fraud
Eligibility fraud is
often a misrepresentation made by a group, an individual, an agent,
or a combination of these entities.
- Group Fraud This usually involves a misrepresentation
to obtain coverage for a non-employee, by representing them as
an employee of the group.
- Individual Fraud This could happen if someone
living outside Montana misrepresented their residency to obtain
or maintain coverage under a BCBSMT individual product.
- Agent Fraud. This can involve the sale of
nonexistent policies, misrepresentation of information to the
insurer (BCBSMT), alteration of documents, etc.
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Easy Ways To Fight Fraud:
First:
Keep
reasonable records of your appointments and prescriptions.
Document the dates, prices, and what happened so you can accurately
review what the provider bills to Blue Cross Blue Shield.
Second:
Review
every Explanation of Benefits (EOB) sent to you by Blue Cross
Blue Shield. Make sure everything on the EOB appears
accurate (including the provider's name) and you received
every service that was billed.
Third:
Call
the Blue Cross Blue Shield Fraud Unit if you have any
questions or suspect questionnable activity.
Our toll-free
fraud hotline is
1-800-621-0992.
Thanks
for your help!!!
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